Have you ever dreamed of a ‘going places’ career in the coffee industry as a Barista?
I have to admit, when I saw the headlines to this article the above is what flashed into my head. Then reading it through, I discovered many great points. From dress, attitude, customer management and producing a great product. I did learn some great bits I will take and use in my current day job. Read the full article here… it’s worth a look.
“If you are going to be working as a professional barista (or as a professional anything), here are some words of advice that you should heed above all else: “What is crucial to your success is your ability to get along with your customers, your co-workers, and your managers. Having outstanding technical skills will not bring outstanding success. Having outstanding interpersonal skills is even more important.”
Most interpersonal skills are merely common sense, but many of us haven’t spent much time thinking about them at a concious level. You should focus on your interpersonal personal skills and work daily to improve them, just as you focus on your barista techniques and think about how to improve those. And there are a few interpersonal skills that are not automatic, and do not come naturally, but they can be cultivated.“